Ethan Li

Project Manager

August 7, 2015

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Success with Location-Based Mobile Marketing

Stores use geofences to push e-coupons and target nearby customers

Shoppers_on_Dundas,_near_Yonge

With the omni-channel trend rising, retail and bank industries keep on looking for new ways to boost their competitiveness, and differentiate themselves with others remain traditional. Geofencing is one of key technologies practically utilized in Location Based Marketing. It is an application in a software program that uses the global positioning system (GPS) or radio frequency identification (RFID) to define geographical boundaries. Geofencing creates a virtual fence around a specific area= which could be flexibly defined based on the store catchment or ad campaign area.

How does it work? When marketing team decide to set up a campaign in high-foot traffic area for one or two months , to attract new potential customers  to visit physical stores nearby. Traditionally, marketers would hire temporary interns to distribute hardcopy flyers during rush hours. Yet they never know whether the efforts are helpful or not. With geofencing approach, marketers can easily track events results.

 

Push discount favors when consumers walk into certain areas

Marketers can generate a defined-radius catchment around multiple stores all at once in the very beginning. They can even freehand draw boundaries within the territory of competitors in digital maps, and then schedule better daypart together or individually, to activate the digital marketing campaign in minutes systematically. While potential customers enter these defined geofencing boundaries at the right time, either near the stores of theirs or competitors, apps with embedded SDK installed in the smartphones will trigger the pop-up banner or message. These promotion ads notify customers e-coupon or discounted products, which would lure them to walk into stores. Additionally, marketers can further calculate redemption rate precisely in terms of visit counts of customers using these e-coupons in the back-end system.

On the basis of many authentic experiments and studies, geofencing LBS advertisement drives much more cost profit ratio than the traditional flyer distribution . Therefore, it is important to consider how to apply the application in your operation and marketing campaigns.

 

Featured image source

originally posted to Flickr as Alone/Together

Ethan Li

Project Manager

April 23, 2015

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Leverage the Best of O2O Retailing to Win Customers

Deliver the Omni-channel, consistent shopping experience

Starbucks,_Westport,_CT_06880_USA_-_Feb_2013

With the smartphone penetration rate rising, the customer shopping behavior in retail market has changed dramatically and impacted the traditional business model. According to a survey on online retail market in UK, mobile commerce has increased 254% between 2010 and 2011, and risen by a further 300% between 2011 and 2012. 69% of tablet owners make a purchase on their devices every month. The trend happens in emerging markets right now. Consumers have gradually adopted the new Omni-Channel shopping approaches, such as ordering from online shopping websites or App portals.

Read the rest of this entry »

April Wu

China Market Strategy

March 23, 2015

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2015 Most Valuable Chinese Apparel Brands

Top 7 Local Apparel Brand Rankings

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In late January, Millward Brown and WPP have published ” BrandZ ™ Top 100 Most Valuable Chinese Brands ” list.

For the local apparel brand owners, there are huge competition from international fast fashion brands, such as Zara, C&A, Uniqlo, H&M as well as the impact of economic slowdown regarding weaker purchasing power. They have optimized development strategy somehow in terms of business challenges. More and more continue to open new stores in tier2-3 cities. Outer growth of untapped area is one way to expand footprints and increase market share. Despite e-commerce booming, Chinese consumers are used buying clothes in physical stores. Store network planning will be a big concern for all market players in China.

Top Local Apparel Brands List

  •  Belle 百丽
    Belle is the top ladies’ shoes brand in China offering footwear products to the market. The target consumers are mainly the middle-class female which look for modern classic style.

 

  • Anta 安踏
    Anta is a sportswear brand covering products like sports footwear, apparel and accessory. Up to 2014, Anta’s market value was summed up to USD 3.87billion, which became the 5th biggest sporting goods company (market value) in the world after Nike, Adidas, Puma and Asics.

 

  • Metersbonwe 美特斯邦威
    Metersbonwe is leading casualwear retail brand in China. The company targets 18 to 25-year-old male and female consumers. The corporate slogan is “Be Different”.

 

  • Tata 他她
    Targeting city girls in 20-30s, Tata positon themselves a fashionable, trendy shoes brand which is young, stylish with attitude.

 

  • Youngor 雅戈尔
    Youngor is primarily engaged in manufacture of apparels and textile products, selling gentleman clothing.

 

  • Semir 森马
    Semir was created in 1998 and has since become a leading brand for casual clothing in youth market. Now it has over 3,000 shop outlets across China.

 

  • Septwolves 七匹狼
    Septwolves is one of the most famous men’s clothing makers in China. And it   and children’s wear.
Sherry Shi

Project Specialist

March 2, 2015

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General Schema of Retail Site Location Assessment_part 2

Site Analysis at the Micro-Scale

site accessment

Fig.  Classification of assessment location explanatory variables

 

Previously we have talked about what elements to look at when evaluating a retail site in a macro perspective.  (Click to read more) Now we will formulate a location strategy of prospective sites into micro analysis.

 Micro Problem

Micro problem is the other main component of assessing a site location. Retailers have always understood location as paramount, but understanding all aspects of store performance, site potential in addition to consumer behavior demands a great amount of information. This involves an understanding of the geographical, demographic, socioeconomic, and competition data in the area. The figure above suggests a possible classification of assessment location explanatory variables. In opposition to trade zone evaluation (demand and competition), the site and store variables intend to evaluate internal factors or the new store offerings.

The retail sector is going through a restructuring phase, driven by factors such as increasing consumer mobility, increasing electronic commerce, changing household size, concentration of market power, market saturation, and changes in planning legislation. These changes require retail groups to invest strongly in stores of smaller dimension while focusing on a strategy that prioritizes proximity to the target customer and quality of goods and services. This investment has a long – run as well as smaller economies of scale, which forces careful decision-making.

 

 Also worth reading:
General Schema of Retail Site Location Assessment_part 1 (Decision-Making In A Macro Perspective)

Sherry Shi

Project Specialist

February 5, 2015

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General Schema of Retail Site Location Assessment_part 1

Decision-Making In A Macro Perspective

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Crucial aspects for the success of smaller retail stores include location, dimension, services offered, and the targeting of specific market segments. Here we consider a phased decision methodology where we separate decisions about choosing geographic regions from choosing store locations within the region.

Macro Problem

In the first phase, define the Macro Problem based on: strategic policy for a network, zone, or region where new stores will be installed; the number of units to be built; along with implementation timing.

In the second phase, make the final store-site choice by narrowing down a selection of available locations, usually with the help of real estate agencies. For this decision level, the number of commercial and academically published models suggests that researchers feel a need for rational and formal use of information.

The third decision level, concerning store and services design is the level most linked to the concept of service quality and customer satisfaction. Focus on models that take into account store location (level 2) and the physical design of the facility. Furthermore, some application can be extended in the store characteristics and services definition (level 3).

Tab.  Decision levels involved in the expansion strategy of a retail network

table

 

Also worth reading:
General Schema of Retail Site Location Assessment_part 2 (Site Analysis at the Micro-Scale)

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